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  1. SWCORP Internal
  2. Troubleshooting
  3. Tubs & Bathtubs

Tubs & Bathtubs

  • What is the drain fitting/thread spec for my walk-in tub so I can find a compatible connector?
  • How do I order a drain kit for my walk-in tub?
  • Water is leaking from the jet on my walk-in tub - what should I do?
  • The light on my walk-in tub is not working - how do I fix it?
  • What should I consider before buying a walk-in bathtub?
  • My walk-in tub jets make a howling noise when running - what's the cause?
  • When I turn my walk-in tub jets on, water is also draining - what's causing this?
  • The jets knob won't turn fully, and/or my walk-in tub is leaking from a white hose inside the cabinet - what's happening?
  • My walk-in tub is leaking through the jets - I have water damage. What should I do?
  • My walk-in tub air blower only produces bubbles from some jets - not all of them. What's wrong?
  • My walk-in tub is leaking after installation - how do I get it diagnosed and repaired?
  • Water is leaking from the cap/relief valve area under the tub door when using the power drain - what should I do?
  • Does SW Corp sell a surround/walk-around for walk-in tubs, and can it be purchased through Lowe's?
  • Does the Avano walk-in tub have an automatic purge system, and will water collect in the jet lines?
  • Does the Sofi series freestanding tub come with an electric heater, and can one be added?
  • Is the back/wall-side of the Anzzi walk-in tub (FT-AZ112) finished or does it need to go against a wall?
  • My drop-in tub has a friction heater - how does it work and how do I control jet speed?
  • Does a soaker tub installation require a GFCI outlet, and do I need to do a water leak test?
  • How do I connect the corrugated drain hose on my walk-in tub to the household PVC drain?
  • Where does the large hose (drain/jets hose) on my walk-in tub connect during installation?
  • How do I connect the hot and cold water lines on my walk-in tub faucet?
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