Damaged & Missing

Transit Damage

• My order was damaged in transit and returned to the manufacturer - how do I get a replacement or refund?
• My product arrived damaged - what do I do?

Missing Parts

• My walk-in tub drain kit is missing the immerse disk (Mercedes/smiley disk) - what should I do?
• I'm missing parts from my order

Incomplete or Wrong Items

• I received the wrong item