My newly installed shower panel has weak flow from the body sprays and shower head, but strong flow from the spout - what's wrong?

Shower Panel - Anzzi Echo Series

Troubleshooting

Strong flow from the spout/foot spray but weak flow from body sprays and shower head indicates a diverter or cartridge issue - the valve that diverts water between functions may be faulty or incorrectly positioned. The shower panel also has a flow restrictor that can be removed to improve flow. Send a video of the issue to SW Corp Technical Support for assessment. A cartridge replacement will likely be required; support will confirm based on the video review.

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