My shower valve cuts the water off when running on hot - what is causing this and can I get replacement parts?

Shower Valve (Anzzi Wall-Mounted)

Troubleshooting

This symptom (water cutting off on hot after 2-3 minutes) is typically caused by a faulty cartridge or diverter stem. To identify your model: check the product label, look up the SKU on Home Depot or Google the product name. For Anzzi AZ040 series, a replacement cartridge is available ($45, ships in 5-7 business days). Email a photo of the installed valve to support for model confirmation if the label is not accessible.

Need more help? Call us at 1-866-588-8008 and follow the prompts for Technical Support, or reach out using the contact form on this page.