To file a warranty claim, please reach out to us using the contact form on this page. Have your order number and delivery date ready when you do — this helps us verify your warranty status quickly and get you to the right next step.
Once we receive your claim, our team will guide you through the resolution process. We follow a structured approach to make sure every issue is resolved as efficiently as possible:
1. Troubleshooting — we start here to identify the root cause
2. Replacement parts — provided if a specific component is the issue
3. Full product replacement — only if troubleshooting and parts do not resolve the problem
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