HR
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Recent activity by HR-
Amazon FBA Refunds and Returns
Email will come in from receiving once item is back Open the images in the email and copy the SKU or LPN Go to Amazon and click on the menu Hover over orders Then click on Manage Returns Click ...
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Creating An Opportunity In Netsuite
The document outlines a procedure for creating opportunities in NetSuite. Emphasizing accuracy, it advises reviewing all inputs before saving to ensure the opportunity is accurately recorded in the...
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Creating A New Ticket In Zendesk
This document provides a step-by-step flow chart for creating Zendesk tickets. This document serves as a guide for customer service to create new inquiries using the Zendesk platform. Log into Ze...
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ANZZI
Question Answer What types of bathroom and kitchen products does ANZZI offer? ANZZI specializes in a wide range of high-end bathroom and kitchen products, including faucets, sinks, bathtubs,...
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Atlantis Whirlpool
Question Answer What sizes and shapes of drop-in tubs does Atlantis Whirlpool offer? Atlantis Whirlpool offers a wide variety of sizes and shapes, including rectangular, oval, and corner model...
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Customer Service - Q&A
Question Answer What is the usual turn-around time to produce our tubs? And how about the parts? The production time for our tubs depends on availability. If the tub is in stock, we're working...
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Bathtub Q&A
Question Answer What's the difference between alcove and freestanding tubs? Alcove tubs are designed to be enclosed within three walls and require framing for support, offering a space-efficie...
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Steam Spa
Question Answer Can hot or cold water be used for the water inlet? Certainly, the manufacturer confirms that both hot and cold water are suitable for the water inlet, providing flexibility in ...
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Costco Return Quotes
Objective: Efficiently handle return quotes for Costco using NetSuite and Pacejet to ensure timely and accurate customer service. Scope: Applies to support team members initiating return quotes. Pr...
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Customer Service Call Handling
Objective: To ensure consistent and high-quality customer service through efficient call handling and response procedures. Scope: This SOP applies to all customer service agents handling inbound ca...