HR
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Recent activity by HR-
Installation Payments Schedule
This document outlines the payment process for installers, detailing steps from installation completion to payment distribution. Notably, changes to payment amounts require documentation and approv...
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Recruiting An Installer
The provided instructions detail a process for engaging potential installers for a nationwide installation program. Use the Registration List to locate installers in the area needed and call them....
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CommerceHub Cancellations
The document provides a flowchart for handling cancellation requests in CommerceHub. This process also applies to other marketplaces using CommerceHub. Cancellation email comes in Go log in to Co...
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Creating A Sales Order
The process you've described is a step-by-step guide for creating a new sales order in NetSuite for a customer. This workflow ensures a comprehensive approach to sales order creation and processing...
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Tying A Case To A FBA Warranty Order
- After the warranty order is created Scroll down to related records Click on support cases Click New Case Input required information Attach images from customer Click Save
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Creating An RMA In Netsuite
Account Manager or customer calls in advising they want to return their order. The document provides a brief guide on the process for creating a Return Merchandise Authorization (RMA) in NetSuite. ...
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Creating A Case In Netsuite
The process outlined describes how to create a support case in NetSuite when the customer has a Sales Order. Does customer have a Sales Order? Yes! Go into Sales Order in NetSuite Scroll down to R...
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Sending Claims In Netsuite
The document outlines the requirements for filing claims in cases of damage or loss, including the specific types of photos needed and the process for creating a case and filing a claim. Customer c...
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Creating A Warranty Order In Netsuite Through A Sales Order
Customer communicates order came damaged/missing part/s Request order number & images from customer showing damaged or missing part/s (result to manual if needed) Is the order number in the system?...
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Accessing and Replying To Costco CAT
Email and/or ticket will come in from Costco Click the encrypted link that is in the message. Another screen will open showing the message from Costco Read the concern/issue Research the orde...