I need to reschedule my freight delivery appointment

For freight (LTL) deliveries, the carrier will contact you directly to schedule your appointment. To reschedule, follow the steps below.

1. Call the freight carrier using the number on your delivery notification.

2. Have your tracking number ready.

3. Request a new delivery window at least 24 hours in advance.

If you are unable to reach the carrier or need us to intervene, contact our support team using the contact form on this page and we will coordinate on your behalf.