HR
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Recent activity by HR-
Recruiting An Installer
The provided instructions detail a process for engaging potential installers for a nationwide installation program. Use the Registration List to locate installers in the area needed and call them....
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CommerceHub Cancellations
The document provides a flowchart for handling cancellation requests in CommerceHub. This process also applies to other marketplaces using CommerceHub. Cancellation email comes in Go log in to Co...
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Creating A Sales Order
The process you've described is a step-by-step guide for creating a new sales order in NetSuite for a customer. This workflow ensures a comprehensive approach to sales order creation and processing...
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Tying A Case To A FBA Warranty Order
- After the warranty order is created Scroll down to related records Click on support cases Click New Case Input required information Attach images from customer Click Save
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Creating An RMA In Netsuite
Account Manager or customer calls in advising they want to return their order. The document provides a brief guide on the process for creating a Return Merchandise Authorization (RMA) in NetSuite. ...
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Creating A Case In Netsuite
The process outlined describes how to create a support case in NetSuite when the customer has a Sales Order. Does customer have a Sales Order? Yes! Go into Sales Order in NetSuite Scroll down to R...
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Sending Claims In Netsuite
The document outlines the requirements for filing claims in cases of damage or loss, including the specific types of photos needed and the process for creating a case and filing a claim. Customer c...
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Creating A Warranty Order In Netsuite Through A Sales Order
Customer communicates order came damaged/missing part/s Request order number & images from customer showing damaged or missing part/s (result to manual if needed) Is the order number in the system?...
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Accessing and Replying To Costco CAT
Email and/or ticket will come in from Costco Click the encrypted link that is in the message. Another screen will open showing the message from Costco Read the concern/issue Research the orde...
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Amazon FBM Returns and Refunds
Email will come in from Amazon advising of return initiated Copy the Order ID number from the email Save email Go to Netsuite and paste the order ID number in the search bar Scroll down and click...