We're here to help get you back up and running - whether you're within your warranty window or not. Before calling in, try our self-service resources below. Many issues can be resolved in minutes.
Step 1 - Check our Video Library
Our YouTube video library covers installation, setup, and common troubleshooting scenarios for our most popular product lines. You may find exactly what you need without waiting on hold.
Browse Video Library
Step 2 - Call Technical Support
If the videos don't resolve your issue, our Technical Support team is available by phone. Call us and follow the prompts to reach the technical support queue:
1-866-588-8008
When you call, have the following ready: your order number, product model / SKU, and a brief description of the issue. This helps our team assist you faster.
Our resolution approach
We always try to resolve issues without shipping anything. If we can't fix it by troubleshooting, we'll send replacement parts. A full product replacement is only issued if parts don't resolve the problem - it's our last step, not our first.
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