Tammy Esquenazi
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Recent activity by Tammy Esquenazi-
How do I file a warranty claim?
To file a warranty claim, please reach out to us using the contact form on this page. Have your order number and delivery date ready when you do — this helps us verify your warranty status quickly ...
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What does my warranty cover?
Our warranty covers the functionality and performance of your product. As a general rule, if it affects how your product works, it is covered. If it is cosmetic or related to shipping, installation...
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Can I purchase extended warranty coverage?
Your product is built to last, and we want to make sure it stays that way. Extended warranty coverage is available to give you added peace of mind well beyond your standard manufacturer's warranty....
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How do I register my warranty?
Registering your warranty ensures your product is covered and makes any future claims faster to process. You can register your warranty at sswcorp.com or anzzi.com — navigate to Register Warranty a...
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What warranty comes with my product?
Every product comes with a 1-year manufacturer's warranty from your delivery date. Your warranty activates after your return window closes — claims raised during the return window are handled as re...
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What counts as a defect vs. cosmetic damage?
Understanding the difference between a defect and cosmetic damage helps determine the right path to resolution. Defects — covered under warrantyProduct won't turn on or operateError codes or malfun...
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My retail order arrived damaged — can you help?
Purchased through a third-party retailer?We would be happy to help!Please reach out to us directly within 14 days of receiving your item and include the retailer where you purchased along with your...
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What fees apply to a return?
The following fees apply to buyer's remorse returns for orders purchased through SWCorp, ANZZI.com, or SteamSaunaDepot.com: Restocking fee: 20% of product priceSmall parcel return shipping: Actual ...
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Can I return my order?
Yes, returns are accepted within 30 days of your delivery date for the following reasons: Changed your mind / no longer need the itemOrdered by mistake or ordered too manyProject canceled or delaye...
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My delivery is delayed — what should I do?
Carrier delays can happen due to weather, high volume, or routing issues. If your tracking shows no movement for more than 3 business days, here are the recommended next steps. 1. Check the carrie...