How do I start my return?

This return process applies to orders purchased through SWCorp, ANZZI.com, or SteamSaunaDepot.com. For orders purchased through a third-party retailer, please visit their help center or contact them directly to initiate your return.

1.  Gather your order number

Found in your order confirmation email.

2.  Take photos of the product

Photos must confirm the product is unused, in good condition, and in original packaging. We cannot proceed without images.

3.  Contact us

Reach out via the contact form on this page. Our team will confirm eligibility, disclose exact fees, and issue your return authorization once photos are received.

Once your return is received and inspected at our warehouse, your refund will be processed to your original payment method.